A veteran industry analyst, writer and thought leader, Phil regularly thinks, speaks, and writes on topics such as emerging technologies, automation and AI, digital business services, and the transformation of enterprise operations to drive customer impact and competitive advantage. ... Further information can be found in our data privacy statement. The analysis of the effect of digitization to the information being extractable from an image is a challenging research area. Related Article: Poor Digital Skills Hinder Digital Workplace Progress. Where do we stand with regards to managing digitization—do best practices exist and are they being used correctly? To reap all of the benefits digital workspaces have to offer, you need tools that are intuitive and easy to use — like the consumer applications employees use in their personal lives. Digitalization is when you use digital technologies to change a business model and provide new revenue and value-producing opportunities. Research reports show “how companies have yet to turn early insights into strategies, and how hard it is to scale digital experiments,” he adds. Aligned with the CRVS Strategic Plan, the long-term vision will be based on high-level needs and will set the direction for the CRVS digitisation project. Because yes, we’re now at a point where we can see what seems to work, and what does not. I like to say that so far, digitization has given us “basic digital”. Below is an edited transcript of his remarks. Companies need to be able to continue to build on this vision as … Central to any digital workspace strategy is an agreed-upon vision for what the digital workspace will look like and how it will function. Look for systems that can be customized to accommodate your specific business requirements. Among other things, you will need to determine exactly how employees currently work and then identify tools that could be used to digitize those processes. I really believe that this can help to reinvigorate a company’s digitization efforts. Digital tech is really just a means to get your business from A to B. They start “tinkering”, that is they try to copy what they’ve done and paste it elsewhere. This includes meeting the expectations of supervisors, staff and stakeholders. We want to lead in digital transformation and software solutions, and be known as an IT services company of repute; Endure must build strategic partnerships globally with all stakeholders: clients, vendors, and investors; Our goal is to stay abreast with technology and build our technical competence and domain expertise The 2-hour webinar focused on the project manager’s responsibility in making sure a digitization project’s vision comes to fruition. Keep in mind that digitization is not really about technology, it’s about people and change. • Create digital collections that enhance user understanding of the value of the record, its authenticity, archival context, and historical significance. In reality, it’s tough to follow such frameworks. Can you recommend some specific steps, too? So, what can executives do? Digitization will be a multiyear journey. Terms of Use. But as much as digitization is an opportunity for utilities, it is a threat as well. The first name is required and cannot be empty, The last name is required and cannot be empty. In the meeting itself, the goal is the write a simple customer service vision statement that meets these three criteria: It’s simple and easily understood. Well, there are several things which we have seen “digital leaders” do, and there are very helpful recommendations about which steps to take out there, too. Define Your Future Vision. Advertiser Media Kit Phil Fersht: I think it’s still a mixed picture. The feedback you get from your colleagues will give you a starting point, and from there you can begin to work out what is feasible and how various technologies will impact current business processes. Accenture's blog shares three secrets to help ensure that Product Lifecycle Management (PLM) on the cloud delivers value for both IT and business. The first step in defining that vision is to decide what you want to accomplish by deploying digital technologies. Shaping a digitization vision and strategy is a key challenge for business executives and one that many are finding unexpectedly tricky. If you don’t know what your vision is, then how can you decide which of your experiments are working? Horváth & Partners Vision of Procurement 4.0 Horváth & Partners - Digitization in Procurement Procurement in context of Industry 4.0 Procurement 4.0 Virtual Reality Reporting 2.0 Smart Factories M2M Communication Cloud Software Crowd Sourcing Mobile Technologies Automated Processes New Organizational Structures Big Data Analytics Smart Algorithm Find out what they want and what they expect from a digital workspace. There are many reasons for that, some of which have to do with resources, know-how, and other restrictions. Choose a platform that addresses your most pressing business needs first, and move on from there. At HFS, we have a four-stage-model for digitization; I think it reflects what most businesses are doing well. That usually doesn’t work, and so frustration ensues. Or are there steps companies and executives can take to make digitization easier? Many companies have opted for putting these matters into the hands of a “Chief Digital Officer”, and it seems to have worked well for them. The imperative for heavy-industry players right now is to get those journeys under way. At the same time, Switzerland as a digital investment location offers excellent investment conditions for foreign companies. And it will fail if you don’t have clarity around: “What’s it for”, “who’s it for”, and so on. SMG/CMSWire is a leading, native digital publication produced by Simpler Media Group, Inc. Our CMSWire and Reworked publications provide articles, research and events for sophisticated digital professionals. They should be clear on what experiments and efforts require prioritization, and what results constitute success. Read more. When you’re developing your vision of the digital workplace, it’s very important to get all stakeholders involved. In our internal revision of our mission statement in recent months, we have formulated this aspiration in a vision and a mission. [EIS Webinar] How to Bring a Google-like Search Experience to the Enterprise, [CMSWire Webinar] Conversational Engagement: A Clear Path from IVRs to IVAs, Digital Workplace Experience: Winter 2021. A phased approach makes managing a digital workspace rollout easier, both technologically and culturally. Companies may experience “piecemeal” results during the early stages of digitization. That’s a challenge, because during the first two phases, digitization tends to be piecemeal, and the return on the investments made tends to be low and below expectations. Companies pick one or more uses cases, “experiment”—let’s say around leveraging Robotics Process Automation in the back-office—and test. Phil Fersht is the founder and Chief Executive Officer at industry analyst and research firm HFS Research. © 2020 Simpler Media Group, Inc. All rights reserved. This all requires a shift in boardroom thinking and corporate culture. Keep those in mind when reshaping your digital strategy. Don’t get me wrong here, I’m not saying this is easy, I know it isn’t. How Do We Measure the Value of the Digital Workplace? You can just upgrade what is already there and stay up to date without major effort. At Strategy&, we help clients establish a clear, actionable, and quantified perspective on which capabilities they should prioritize to enhance customer intimacy, build innovative products and services, and digitize their processes for greater effectiveness. Creating Strategic Goals for Digitization as part of your overall Digitization Policy will help you prioritize projects, plan projects with a clear purpose, and create concrete steps for each project based on a larger set of needs, values and goals. It becomes more and more a part of processes and products, changes market structures and creates new possiblities. For example, if the purpose of the digital workplace is to support seamless, ongoing collaboration, company executives must recognize that it will now be much easier to disseminate data across the enterprise, locally and globally at all levels. The vision statement helps to sell digitization as desirable to all stakeholders. Modern production systems are no longer based purely on mechatronic solutions; instead they employ a combination of electronic components and state-of-the-art IT. Open up the floor to discussion, and work closely with the human resources department, managers of the affected business units and, most importantly, the employees themselves. Far-reaching strategies and change are, after all, hard to plan, risky and expensive. But it can be done, and it must be a priority. Most companies are digitizing parts of their front office, and parts of their back office. A vision statement is like a photograph of your future business, which gives your business shape and direction. But some manage to push through, learn from their mistakes and make it to the next two stages. This will inevitably boost the bottom line through cost savings and increased productivity while supporting previously unattainable levels of business flexibility. [CMSWire Webinar] Time for Your Check-Up: Why Your Content Ecosystem Needs a Health Assessment. Part 1 – Digitization Purpose Statement . Without a culture that supports a digital way of thinking and working, and without agreed-upon policies as the foundation of your initiative, the whole concept of the digital workspace can backfire, leading to a decline in employee motivation and engagement — the opposite of what you were hoping to achieve. With the right tools, workers will be more engaged and more eager to collaborate on the next big idea with colleagues near and far. But it’s people who make that journey from here to there happen. Digitization is the process of converting information into a digital format, in which the information is organized into bits. Don’t go for a big bang, either. They should be clear on what experiments and efforts require prioritization, and what results constitute success. Not only can a digital workspace free employees from the shackles of the office environment, allowing them to work in any location, at any time — it can also drive innovation. Digitization. For starters, digitization is creating a digital (bits and bytes) version of analog/physical things such as paper documents, microfilm images, photographs, sounds and more. That starts at the top. Google for India is always a really special time, and I only wish I could be there in person. DW Experience Conference Well, in general, create the vision first. 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