Andrew will be introducing Susan Ayton. Ayton System Software won a British Government Research and Development Grant because of its ability to provide an homogenous global research platform in real-time and in any language. As the annual flagship knowledge-oriented forum that started in 2012, MRF facilitates charting out the future of retail’s blueprint in the Middle East and beyond. In its tenth year, it is the most sought after awards programme in the Middle East. He holds a Bachelor’s Degree in Political Science from the American University in Cairo, Master’s in Business Administration from Maastricht School of Management in the Netherlands. Marwan Moukarzel is the CEO of Fawaz Alhokair Fashion Retail, a leading fashion retail group in Saudi Arabia. Date: Dubai, UAE; … Since he joined the company in 2015, Denolf has been actively driving growth both offline and online and the company has since opened in more than 10 new countries. Justina Eitzinger Tesseyman has extensive international experience, developing and implementing best practice retail management systems and working for industry-leading international companies, including Next Retail, Matalan Ltd, The Peacock Group and Alshaya Group. Kids would outgrow the books quickly and always ready to buy new ones. Customer Centricity is of course not a new concept; the business of retail is defined by Customer Experience above anything else. Ahmed Ragab is the group CEO and executive board member of Egypt-based BRG Holding. While their kids were growing older, they struggled to keep refreshing their book collections at affordable prices. Ataya is a member of the Advisory Board for RetailME and MRF. Dubai 19th October 2019: The Eight edition of the Middle East Retail Forum 2019 took place on 14th & 15th of October at Le Méridien Hotel & Conference Centre, Garhoud, Dubai UAE.The conference brought together the Middle East’s most powerful retail influencers and leaders to focus on the fundamentals driving profitable innovation in Retail. Ashish Panjabi is the COO of Jacky’s Business Solutions. More than 250 delegates participated in some of the most exciting topics at the 9 th Middle East Retail Forum addressed by 35 speakers sharing their insights on the challenging global economic environment, while the RetailME Awards honoured brands and personalities across 21 categories. Abulhoul has a keen and abiding interest in education and literacy. Running concurrently at the same venue, the 10th RetailME Awards, will honour the region’s best performing retailers across 21 categories. I really enjoyed being part of the panel discussion session. When Founder and Managing Director of Ayton Global Research, Susan Ayton, looked to expand into the Middle East, Andrew offered his time and knowledge to help the company become established in this region. With over three decades of experience in the fashion retail industry, Mark Tesseyman has made his mark as an experienced and successful retailer across the GCC, North Africa, Russia in addition to Europe and the UK. Prior to joining Fawaz Alhokair Fashion Retail, Moukarzel served as general manager of AZADEA Group. Jumani graduated from the London Business School (UK) with an MBA. At Fawaz Alhokair Fashion Retail, Moukarzel oversees all facets of the business, across all operating territories. We urge both retailers and the enablers and solution providers to the retail industry to join this knowledge sharing initiative.”. The pandemic has reminded us that only change is constant, and we must be agile, responsive and future fit to perform and thrive in the constantly changing environment.”, “We are very excited to organise both the conference and the RetailME Awards 2020 on the same day. His passion for entertainment, solid marketing background and wide business experience have enabled Al Hokair to undertake remarkable evolution in all of the group business sectors, especially entertainment. Get the latest news updates of the retail industry in Middle East from RetailME magazine. Post-graduation, Jumani moved to Dubai where she worked with GE as a Six Sigma Black Belt, leading and executing projects to drive improvements in performance, as well as key business and customer processes within Employee and Financial Services. Abulhoul is a member of the Advisory Board for RetailME and MRF. As the annual flagship knowledge-oriented forum that was kick-started in 2012, MRF facilitates charting … Middle East Retail Forum. Over the years the company has now become a franchisee, franchisor and own brand channel organisation. Established in Dubai in 2012, the annual MRF is a unique gathering of retailers discussing key issues facing the retail fraternity and exchanging best practices. Panjabi is also a board member of the Dubai Computer Group, which represents the interests of the computer industry in Dubai and is formed under the auspices of the Dubai Chamber of Commerce and Industry. Loyalty & Customer Engagement; Customer Insights; Project Management; Customer Service & Experience; In-Store Technology; Mobile Commerce; Enterprise Solution … The Middle East Retail Forum (MRF) is the leading independent event for retail in the GCC. Bookends is a UAE-based start-up founded by mompreneurs Grace Karim and Somia Anwar. (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';fnames[2]='MMERGE2';ftypes[2]='text';fnames[3]='MMERGE3';ftypes[3]='text';fnames[4]='MMERGE4';ftypes[4]='text';fnames[5]='MMERGE5';ftypes[5]='text';}(jQuery));var $mcj = jQuery.noConflict(true); © 2020 IMAGES RETAILME. KOJ owns and operates 698 stores across the UAE, Saudi Arabia, Oman, Qatar, Bahrain, Kuwait and Morocco. Prior to his current role, he held key senior positions at both large corporate PLC companies and family-owned organisations. “Delayed adoption, followed by high digital and social penetration, has meant that GCC consumers have jumped straight to mobile commerce, or mCommerce, and operate across digital platforms with ease. In addition, Abulhoul also holds the position of CEO of the Foundation. This will be one of the first such physical events taking place in the UAE after the COVID-19 pandemic stopped events since March this year. Being based in the Middle East over the past 20 years, Maadad has witnessed tremendous industry growth, gained a deep cultural understanding and has been endorsed by principals & organisations alike. During his stint with international hospitality groups, Maadad was instrumental in nurturing sound relationships with owners, securing the best-possible locations, negotiating and formalising contractual agreements and appointing teams to infuse and reflect the ethos of the brands. In 2010, he established Gates Hospitality, a home-grown hospitality company representing F&B brands, including Ultra Brasserie, Reform Social & Grill Dubai, Folly by Nick & Scott and Publique, to name a few. Bart Denolf is currently the CEO – Franchise for the Sacoor Brothers Group. This is where the idea of Bookends came into being. Following a chance conversation and the support of Emirates Airline, she founded and directed the Emirates Airline Festival of Literature, the Middle East’s largest celebration of the written and spoken word, from its inception. Facilitating discussions throughout the retail ecosystem and beyond, the Summit turns a spotlight on young, ambitious brands changing the face of retail and the legacy icons leading the way. In 2019, e-retail sales accounted for 14.1% of all retail sales worldwide. The Retail Summit unites global, c-level executives from retail and parallel industries to create and debate the future of commerce. Susan has a life of developing her business model hand-in-hand with some of the largest global cosmetics and toiletries corporations all across the world. … The 9 th Middle East Retail Forum will attract more than 200 delegates from the retail industry with 35 speakers sharing their insights on the challenging global economic environment, while the RetailME Awards will honour brands and personalities across 21 categories; The 9 th edition of the Middle East Retail Forum … The total market size, including all categories, has been estimated to be worth $48.6 billion in 2022, up from $26.9 billion in 2018.”. Readers can buy books and sell their pre-loved books on Bookends.ae. Born in India and having lived and worked in Switzerland, Spain and the UAE, Vakil understands cross-cultural influences that can be vividly seen coexisting in his company’s corporate culture and design harmony of the product mix at Marina Home Interiors. Al Maya launches Woolworths’ Macro’ brand in the UAE. In addition to these attractions, Majid Al Futtaim also operates a number of other innovative leisure attractions, including VR experience centre Dreamscape in Mall of the Emirates, along with several other integrated entertainment centres. Andrew Smith is the Regional Director for Ayton Global Research. With strong knowledge in factories relocation for best market access, Al Fazari uses many innovative strategies to expand her business across different territories. Moukarzel is a certified public accountant (US), certified internal auditor (US) and holds a Bachelor Degree from Notre Dame University (Lebanon) and an Executive MBA from INSEAD. Global retail sales were projected to reach $25.04 trillion in 2021 and $26.7 trillion in 2022, up from approximately $23.6 trillion in 2018, according to Statista, an online tracker of global economy and retail sector. Farah Emara has extensive experience with start-ups and SMEs. Justina Eitzinger, Chief Operating Officer of Images Group Middle East, organiser of the Middle East Retail Forum and RetailME Awards, said, “The COVID-19 pandemic has defined and accelerated transformation of the retail landscape, bringing with it, several new opportunities!”, “Organising the 9th Middle East Retail Forum and the 10th RetailME Awards under this extremely challenging environment reflects our resolve, conviction and commitment to our industry that is so resilient. The 9th Middle East Retail Forum will attract more than 200 delegates from the retail industry with 35 speakers sharing their insights on the challenging global economic environment, while the RetailME … The avant-garde lifestyle & home décor company, headquartered in Dubai, operates its large format stores across most Middle East markets, North Africa and the sub-continent. Prior to taking on this position, Moukarzel also served as the deputy CEO and CFO of the company. The Middle East Retail Forum (MRF) is an independent retail knowledge platform in the Middle East. Armed with a Georgetown Global MBA and Foreign Relation, Al Fazari is an advisor in global sourcing and non-market strategies. Log on to our website to read about retail industry analysis reports and latest retail sector news. The Middle East Retail Forum covers topics such as:. This depth of skills and knowledge allows for rapid deployment of strategies and tactical initiatives. In the GCC, mass internet adoption has resulted from a combination of digital infrastructure and eager consumer adoption of technology-driven solutions, such as social media and smartphones. Tesseyman is a member of the Advisory Board for RetailME and MRF. Susan has been nominated three times for the Who’s Who of Britain’s Business Elite and has won the Mendip Family Business and International Business Awards. The annual Images RetailME Awards 2020, held along with Middle East Retail Forum (MRF), will recognise achievements in agile, responsive retail innovation, made all the more remarkable due to extraordinary pressures on consumer confidence, retail environments and supply chains during the Covid-19 … The Middle East Retail Forum (MRF) The Middle East Retail Forum (MRF) is the Middle East’s most influential retail business conference. The Group employs over 2000 staff through six countries. He also has a second Master’s Degree in Marketing, Sales and Business Administration in ESIC (Madrid, Spain). Established in Dubai in 2012, the annual MRF is a unique gathering of retailers discussing key issues facing the retail fraternity and … Vakil remains at the forefront of Marina Home’s expansion and brand building strategy with a vision to take the brand forward globally through company-owned operations and franchise licensing. Ragab is a member of the Advisory Board for RetailME and MRF. He is a member of the Advisory Board for RetailME and MRF. The 9 th edition of the Middle East Retail Forum which will take place at the Conrad Dubai Hotel on November 25, 2020, will focus on the digital transformation of the region’s retail sector as eCommerce sales set to jump to US$48.6 billion in 2022, up from US$26.9 billion in 2018, according to recent … Mitchell additionally oversees Majid Al Futtaim’s Leisure and Entertainment businesses, which includes 30 Magic Planet family entertainment centres and Majid Al Futtaim’s Ski business including the iconic Ski Dubai located in Mall of the Emirates and Mall of Egypt’s Ski Egypt, with Ski Saudi and Ski Oman under development. Vakil is a member of the Advisory Board for RetailME and MRF. It was a pleasure to engage with my colleagues in the retail sector. With Coveti, she has set out on a journey to support the new wave of emerging brands that would otherwise remain undiscovered and unheard. Founded in 2011, Mumzworld has pioneered a revolutionary and gold standard e-commerce shopping experience for all things mother, baby and child in the Middle East region. Al Fazari is now on a mission to create a global revolutionary data-driven platform to unite best-emerging brands with millions of people across the globe who are looking for their next unique treasure find. The Group today has eight main chains of stores – Nayomi, Mikyajy, Mihyar, Nayomi Beauty Salon, Nayomi Abaya, The Body Shop, Early Learning Centre & Neals Yard Remedies. Chairman & Managing Director - Images Group, Regional Director - Ayton Global Research, COO - Jacky’s Business Solutions and Jacky’s Retail LLC, CEO - Majid Al Futtaim Leisure & Entertainment and Cinemas, Deputy CEO & GM – Entertainment - Al Hokair Group, Chief Executive & Founder - Gates Hospitality. He is the CEO and board member of Barak Optics Group, as well as board member of Baraka Folio Company and Sigma Construction. Emara has worked in Procter & Gamble as the head of the strategic communications department as well as entrepreneur selection & growth manager at Endeavor. Tesseyman was appointed CEO of LIWA Trading Enterprises in 2015 to restructure and grow the organisation. +971 52 981 1183 Whilst she was based in the UK, she worked with Barclays Global Investors as a Project Analyst in the Pooled Funds Division. Cameron Mitchell has worked in the entertainment industry for 25 years, initially in various regional operational roles across Australia, specialising in the setup and opening of new complexes and cinema concepts across the country. With over 25 years of professional experience, he has held various other positions – including external auditor with Deloitte (Abu Dhabi) and Ernst & Young (Lebanon) and head of internal audit for a major retail and wholesale operator in Qatar. She is also a trustee of the International Prize for Arabic Fiction Board, secretary general of the Kalimat Foundation and director of the board for the Mohammed Bin Rashid Library and a member of the Supreme Committee for the Year of Tolerance. Susan Ayton is the Founder and Managing Director of Ayton Global Research Ltd and inventor and owner of Ayton System Software, which has been successfully trading for over 25 years. “Today, Middle East nations are ahead of more mature eCommerce markets such as the United States and China in terms of internet penetration, which stood at 64.5%, above the global average of 54.5% ,” it said. A key focus has been to target specific market sectors and evolve a retail strategy in line with shifting global trends. In 2014 he did an executive programme in INSEAD, Paris. +971 55 856 8164 Middle East Retail Forum (MRF) 2020 is the Region's most awaited Retail Event to bring together retailers as well as representatives from the public sectors for Retail Event, eCommerce Event, Knowledge Series, Conference, Exhibition & Awards in Dubai on | Discover middleeastretailforum.com worth, … The Middle East Retail Forum is dedicated to customer experience in the retail industry.. Every year the magazine is brought ‘live’ over two days through the Middle East Retail Forum (MRF), which is a powerful agregator of entrepreneurs, leaders, innovators and global retail trends. 21 categories business Administration in ESIC ( Madrid, Spain ) goes, ‘ When the going tough. Chairman of kamal Osman Jamjoom Group LLC Relation, Al Fazari uses innovative. Sales worldwide Baraka Folio company and Sigma Construction also served as the deputy and! 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