For some of the ways we’ve been able to help our clients overcome their business challenges through data management and BI data analytics, click on the links below: These case studies demonstrate how you and your brand can benefit from using business intelligence software. By Sandra Durcevic in Business Intelligence, Sep 13th 2018. These observations provide information about input processes. For example, in regards to marketing, traditional advertising methods of spending large amounts of money on TV, radio, and print ads without measuring ROI aren’t working like they used to. Inta… One of the biggest advantages of business analytics comes from the ability of an organization to re-apply existing competencies across multiple business problems. TechEmergence provides five case studies that illustrate how AI and machine learning technologies are being used across industries to help drive more intelligent business decisions. T here are many reasons why organizations adopt business intelligence and analytics tools, and many ways these solutions are put to work to benefit the organization.All projects, however, have the common goal to use business intelligence software to turn data into insights and action. It helped them to quickly create promotions to sell more tickets, as well as to conduct revenue analyses based on these sales trends. Why? A great number of disparities and operational issues brought to the spotlight thanks to the business intelligence system implemented, that could then be addressed properly. September 20, 2019. 15% of the total can be handled in less than an hour: 95% savings in time. That’s a LOT of fraud, with no easy solution in sight. 5 Signs It’s Time You Move Toward a BI Solution But it is just the beginning: thanks to the analysis of the fans’ sitting plan, the sales team can redraw the lines for price breaks for the next season. Renee Briggs is a senior BI systems administrator for LaunchWorks.com, a Stone Door Group Company. Renowned email marketing guru Andre Chaperon says that “the business that succeeds the most is the one that understands its customers the best”. BI can also be referred to as “descriptive analytics”, as it only shows past and current state: it doesn’t say what to do, but what is or was. From there, the Jefferson Medical Center decided to go a step further, and implemented an incentive program for managers, that assesses different departments based on metrics such as dollar spent per patient day, expenses, supplies used, staff hours and overtime. They had already been using manual methods to do so, but they needed to upgrade their execution. BI uses software and algorithms to extract actionable insights from a company’s data and guide their strategical decisions. It’s slow, outdated, and not very reliable as anyone can accidentally alter or delete these files. It’s all about using data to get a clearer understanding of reality, so that your company can make more strategically sound decisions (instead of relying only on gut instinct or corporate inertia). 1) You Can Understand Your Customers More Effectively. As another case study from Nucleus Research states, “using an analytical model [their data analytics software] that calculates an affinity score for potential donors that is based on more than 170 different variables, and [that] provides the team with deep insight into an individual alum’s potential to give.”. The improved visibility into donor patterns came about from those very analytics, and enabled MSU to raise more money from their alumni. This process led to the discovery of an organized crime syndicate that was systematically committing insurance fraud against Santam. To do so, the company started by defining the goals, and find a way to translate employees’ behavior and experience into data, so as to model against actual outcomes. Html, organizational behavior modification ob mod of benefits case study touting the business analytics gives managers access to scarce resources. Business intelligence is key to monitor business trends, detect significant events and get the full picture of what is happening inside your organization thanks to data. 3-fold more frequent reporting (monthly vs. quarterly) 75% reduction in time required to produce reports. Some call it ‘consumerization of HR’. This led to reduced call waiting times for customer support, which in turn led to increased customer satisfaction. People love to use buzzwords in the tech industry, so check out our list of the top 10 technology buzzwords that you won’t be able to avoid in 2021. When you work in an industry where it would be beneficial for all or some of your employees to have access to important data information, it used to be extremely difficult. 6 Metrics to Track for SaaS Company Growth, How to create a virtuous cycle of data with your customers, This Simple Framework Can Help You Sell More of Anything, The Massively Important Key to Accounting Most Companies Miss, The Federal Government Just Sued United Airlines Basically for Denying Reality, “Owning a business is more stable than being employed”. How can we en… Third of our benefits of business analytics is the leads management. Given the current state of affairs, your company can’t afford not to use BI tools. Check out what BI trends will be on everyone’s lips and keyboards in 2021. BI users analyze and present data in the form of business intelligence dashboards and reports, visualizing complex information in an easier, more approachable and comprehensible way. As more advancements are made to BI tools, however, businesses are seeing their advantages on their own and using data-driven analytics to beat the competition. Find out how logistics company UPS is using data and analytics in a number of key projects. The companies that are most successful at marketing in both B2C and B2B are using data and research to craft hyper specific campaigns that reach out to targeted prospects with a curated message. They implemented a BI software tool so that not only could inexperienced users on staff access data reports without issue, but those who are more advanced could reach a deeper level of the data in just a few clicks. Facebook ... Doug Binkley attended a session led by Microsoft employees touting the benefits of Power Map (then called GeoFlow), ... a more advanced business analytics tool that became generally available in late July. Knowing all of these things can not only increase profits, but it can be used to improve your relationship with both your customers and your staff. The top management believed that tackling this turnover would be key in improving the customer experience and that this would lead to higher revenues. There will of course always be the debate between productivity vs. patient care, that the facility has to remain wary of; but ultimately, improving operations saves some money that can then be reinvested in healthcare programs that benefits their patients. Stone Door Group specializes in DevOps based digital transformation of the enterprise. For example, if a pattern is noticed at one of their stores where glove sales go up each time the weather channel predicts snow, then they know to increase stock when the next storm approaches. After making the transition, they not only appreciated the speed in which they could access reports but they were also able to hold employees accountable for the reports they generated and used. The results have been a more structured and valuable learning experience for their students. Consumers have grown more and more immune to ads that aren’t targeted directly at them. It is natural that every prosperous firm should carry out business analysis regularly in order to learn about its performance, strong and weak sides of production and the quality of the firm’s management and … If you’re looking to invest in a tool that will improve sales and make things easier overall for you and your staff, then it’s time you looked into what BI tools can do for you. Illustrates the way Business Analytics is becoming more central as decision making speeds up. Annual savings of $34,434 due to employees not having to waste time with manual analytics preparation. Able to understand data better and faster, enhancing decision-making. Think about having a period of the best use that decision makers process informa tion about employees behavior and the catch phrase was not … Santam, South Africa’s largest short term insurance policy provider, faced an issue with large levels of fraud. If you haven’t implemented BI tools into your business yet, it’s time to catch up. Use the resources available here to understand whether your business needs business analytics, build a business case for investing in analytics, and determining the complexity level of your data to decide on which method to use. Such business intelligence ROI can come under many forms. By eliminating their outsourced call center and putting things back in house, Versatel was able to increase their customer renewal rates. ... Analytics Case Studies. The benefits of business intelligence and analytics are plentiful and varied, but they all have one thing in common: they bring power. Flight risk at IBM. A gain in productivity that led to “a reduction of 30 assessors over a three-year period, representing an annual savings of R33 million (US$ 3.66 million).”. Here are just some of the many ways your business will benefit from hiring a business analyst: Increased ROI – The overall value of a company is centered on its ROI. However be aware of any faux-pas and remember: there are some business intelligence best practices to know - and some worst practices to stay away from! This case study about Verastel, a German telecom provider, shows the truth of this statement and how they reaped big benefits of business analytics. How to Make the Business Case for Analytics Published: 27 August 2015 ID: G00278406 Analyst(s): Alan D. Duncan Summary In making the business case for analytics, business intelligence and analytics leaders must ensure that they establish clear linkages between analytics solutions and business benefits. Before BI software, people had to rely on the same reports uploaded to the cloud mentioned before. Because things are changing and becoming more competitive in every sector of business, and the benefits of business intelligence and a proper use of data analytics is key to outperform competition. It’s a logical next step in the evolution of HR, where business-driven HR goes hand in hand with people-centric HR. Other benefits of BI are summed up by the study here: The famous Boston Celtics basketball club hopped on the analytics bandwagon too, so as to understand how their market evolves but also so as to evaluate their players. One can also derive many strategies by following the ideas used in these case studies. Accenture calls this ‘Workforce of One’. When a business can use their data to predict outcomes, they’re already ahead of their competitors. The power of knowledge. I believe we are headed towards a form of HR where customization (or personalization) is key. When businesses are looking into purchasing new products that can help them become more efficient, business intelligence (BI) software is often overlooked. To learn more about how we can help cloud enable your analytics, drop us a line: letsdothis@stonedoorgroup.com. BI software takes mass amounts of data and analyzes it so that it can be easily understood and searches for patterns. This happened within 4 months of starting to use a business analytics software. Staying in the know. Usually, a business case analysis is developed by the stakeholders of the business or a project. Within these patterns is the ability to see things such as which stores sell out of certain products over the summer, what kinds of solutions your customers are in need of, and the employees who are frequently using sick days. Case study student definition and case study touting the benefits of business analytics. All of these areas can be answered with data – which you need BI and analytics tools to process. For a business, the top concern is offering valuable products and services to customers. The example we will take here is the Michigan State University’s University Advancement department, who faced a dilemma: they were in charge of getting donations from alumni, but their efforts felt like they lacked focus. The first benefit of business intelligence we will address here is the relationship with the customers. This third case study on business intelligence addresses how BI software was used to get insight into data faster and stay ahead of the competition. A case study is a piece of information that is … A business case analysis is made to present ways on how the requirements of a program or a project can be provided in a timely manner to ensure the smooth flow and effectiveness of the entire program life cycle. As a Nucleus Research case study states, “deploying [business analytics] has enabled Versatel to have a deeper understanding of customer preferences and behaviors so it can improve the effectiveness of its marketing.”. That was a powerful experience as it confronted senior managers with evidence against what they believed was true and practiced for years. Thanks to the data they had collected on their customers, they have been able to analyze who they are, where they sit and how much they pay. The main use of business intelligence is to help business units, managers, top executives and other operational workers make better-informed decisions backed up with accurate data. Besides, some reports were “absolutely wrong”, according to Morie Mehyou, assistant VP of Information Management and Decision Support at the Jefferson center. Their only measurements were mainly financial stats, pulling data to create distributed paper reports – alas, by the time it reached any manager’s hands, the information was already two months old. After digging into the issue, Versatel found that they needed to understand their customers’ needs and preferences more thoroughly in order to get more renewals. A case study was done describing how a major retailer used BI software to cross-reference their internal sales data with external data that included weather and traffic reports. It is important to optimize processes, increase operational efficiency, drive new revenue and improve the decision-making of the company. The healthcare professionals working there started then to have access to real-time reports such as which patient is in which bed, or get weekly or monthly financial reports: the situation had greatly improved. Business analytics gives you a clearer image of goals and objectives. This can also help the retailer make other data-driven decisions such as whether or not to offer a wider selection of gloves or to create a display right at the front of the store, ultimately leading to a boost in sales. McKinsey realized a case study on a fast-food chain restaurant company with thousands of outlets around the world. List of the Advantages of the Case Study Method 1. Given that the Celtics have a very complex ticket pricing structure (over a hundred different prices depending on the package, section, individuals, students, competitive games, etc), it is all the more important to understand in a glance which seat brings what, so as to make decisions on the fly for promotions. Case Study: A Business Intelligence Upgrade Keeps Ultra Mobile Operating at Light Speed

“Our development teams move at light speed here,” Mike Burkes, VP of Business Intelligence, Fraud Management, and Revenue Assurance at Ultra Mobile says, “Decisions made on a Friday are worked into the next available Scrum sprint and can be out the door to our customers in as … As the case study explains, by setting up business rules that were based on already existing data, Santam has been able to create a risk score for each claim involved. Case studies offer verifiable data from direct observations of the individual entity involved. They used the data collected to build a logistic-regression and unsupervised learning models, so as to determine potential relationship between drivers and outcomes. A massive ROI of 244%, where Santam made back their investment on BI in only 3.7 months, and reaped many other business intelligence benefits. Toolkit: Is Business Analytics Right for your Business? Intangible costs and benefits must be documented subjectively. Let me explain.Numerous organizations use People Analytics from an organizational perspective. The improved Director and user productivity came from not having to waste time compiling data analytics, and instead being able to spend time acting on said analytics. Since they had self-service BI tool at their disposal, Versatel didn’t have to spend as much money paying outside firms to do reports for them. The fifth benefit of business intelligence tackled in that article is the personalization of service. Remarketing is the one unmatched feature in the world of Google Analytics. While Michigan State had been using data to make decisions in the past, once they started using a business intelligence software, they were able to save themselves a lot of time and headache. The unrivaled power and potential of executive dashboards, metrics and reporting explained. Gathering, measuring, and reporting on this data is a huge task for retailers, but it’s a necessary one. It turns client observations into useable data. Whichever the unit they impact, they can transform your organization and way to do business deeply. P&G averages about 4 billion transactions daily. Especially after we examined 6 case studies that showed the incredible ROI that is possible from using them and the many benefits of business analytics. Technological advances and a global economy have combined to create a pressure cooker of competition, with weaker companies being swallowed up or broken down. Starting the case study with an informal t. Business analytics is a field that drives practical, data-driven changes in a business. View our business analytics case studies. A simple example is: if there are many low-cost seats still available for an upcoming game, the sales team can send a customized email offer to local students. That’s where business analytics came in. Using business intelligence and analytics effectively is the crucial difference between companies that succeed and companies that fail in the modern environment. Business analytics case studies deals with logical exploration of organization’s data by using statistical data analysis and different business intelligence tools to improve the business. Services: Analytics Industry: Performance apparel Trading Partners: 32 retailers and e-tailers Case Study: Under Armour Under Armour (NYSE: UA) is a leading developer, marketer and distributor of branded performance apparel, footwear and accessories, with annual revenues of more than $1.8 billion. It is measured by dividing the benefit of an investment by the cost of the investment. Ultimately, business intelligence and analytics are about much more than the technology used to gather and analyze data. Here are six use-cases that illustrate different business intelligence benefits. The finances they get from these analytics will be reinvested in the players and their training, which means that players will get better and so will the games. September 19, 2019. In order to solve this issue, Santam turned to data analytics so that they could automate the process of looking more closely at each claim for signs of potential fraud, while maintaining high levels of customer service. Monitoring all these indicators helped managers greatly in understanding the functioning of their units and spotting was working or not. Improving the Customer Experience (CX) Increases Booking & Revenue for National Railroad Company Testing & UX Case Studies. A return of their investment money and then 62% more, getting their money paid back in 1.9 years, and then reaping an average annual benefit of € 454,075. Business intelligence case study: Hospital BI helps healthcare In this healthcare business intelligence case study, see how Jefferson Medical Center uses business intelligence software at the hospital to improve productivity and patient care. We’re living in the most competitive business market in history. With the sun-setting of ProClarity by Microsoft, we needed to find a new tool to support our executive reporting, business analysis, and data mining needs. In other words, by better understanding of their customers’ needs through market research analytics, Versatel was able to keep their churn rates lowest in their industry in Germany.

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